Operations Manager

Greenwich, CT
Full-time

Atomyze LLC – Digital Tokenization Platform 

Our firm is looking for an Operations Manager who will be at the forefront of defining, developing, and managing operations for our innovative blockchain based commodities tokenization platform and marketplace. 

This position is focused on building and managing the logistics operations and processes for Atomyze. The Operations Manager will work directly with senior management on the establishment and evolution of our institutionally oriented operations and service department. Our Platform will bring new access to the investment and trading communities through tokenization, modernizing the commodities marketplace. The ideal candidate is hands on and service oriented and will be responsible for managing top-level operations using client insight, expertise, and experience. This is an incredible opportunity to join the impressive team at our fully funded, innovative, early-stage fintech that will digitize and modernize real-world assets. 

Principal Responsibilities:

  • Manage and organize documentation, shipment, storage, warehousing, and inventory of physical assets
  • Establish and build strong internal and external working relationships with clients and business partners
  • Work with operations, finance and service teams on tracking and reconciliation of assets in inventory
  • Partner with customer success to onboard new clients onto the commodities trading platform
  • Provide logistics operations expertise to drive operational efficiency and improved quality of service
  • Take responsibility for issues that may arise and ensure timely resolution
  • Collaborate with client services, sales and business development, engineering, and product teams, ensuring that operational functionality achieves success of the highest standards
  • Drive continuous improvements for department processes and service delivery

Position Requirements and Qualifications:

  • 5+ years’ experience in commodities logistics operations management including metals
  • Hands on experience with electronic trading platform or exchange customer support
  • Direct knowledge of physical commodities trading and exchange operations
  • Prior experience in institutional customer service and support
  • High degree of empathy for customer’s needs with a focus on customer satisfaction
  • Strong disposition towards working in a collaborative environment
  • Effective analytical and problem-solving skills and solution-oriented mindset
  • Results driven, organized, with strong coordination skills
  • Adept communication skills with the ability to articulate clearly, effectively, and professionally

Apply Now

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    ATOMYZE LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. ATOMYZE LLC’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.